Concept Hotels celebrates individuality and is committed to creating exceptional experiences for all our guests, including those with hearing, vision, or any other disabilities. We aim to provide a smooth and seamless experience on our websites. To achieve this, we are committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an international standard measure of accessibility success. We strive to surpass the expectations of all our guests. We welcome your feedback and encourage our guests to provide comments in the following ways:
Website Contact:
aluraxm@concepthotelgroup.com
Phone:
Call 650.924.2336
Mail:
Please send any comments or questions to the address below:
Concept Hotels
Attn: Website Content Manager
260 Main Street, Suite E.
Redwood City, CA 94063
ACCESSIBLE HOTEL FEATURES:
- Registration Desk Pathway
- Registration Desk
- Accessible Self-parking
- Self-parking Facility, Van-Accessible Spaces
- Self-parking, Accessible Spaces
- Service Animals Are Welcome
GUEST ROOM ACCESSIBILITY:
- Accessible Guest Rooms with 32” Wide Doorways
- Accessible Route from Public Entrance to Accessible Guest Rooms
- Mobility Accessible Rooms & Hearing Accessible Rooms and/or Kits
- Bathroom Grab Bars
- Bathtub Grab Bars
- Doors with Lever Handles
- TTY/TTD Available
- TV with Closed-captioning
- Toilet Seat at Wheelchair Height